EFFECTS OF EXTRINSIC AND ASSOCIATED SOCIODEMOGRAPHIC FACTORS ON JOB SATISFACTION AMONG NURSES AT SECONDARY HOSPITALS OF BORNO STATE, NIGERIA

Introduction: The relevance of job satisfaction in optimal and efficient productivity in healthcare delivery, such as nursing services, cannot be over-emphasised. The mechanisms that drive job satisfaction are multifactorial. However, there is a lack of knowledge on the psychosocial mechanisms that drive job satisfaction in North-eastern Nigeria.

Objective: To determine the level and influence of extrinsic (hygiene) factors on job satisfaction and the influence of sociodemographic variables among nurses working in selected government hospitals in Borno State, Nigeria.

Study Design and Methodology: This quantitative descriptive cross-sectional design randomly (stratified) selected 399 participants (nurses) from a population of 695 nurses. A revised Nursing Work Index (NWI- R) questionnaire was adopted to collate data related to extrinsic factors of job satisfaction and sociodemographic variables of nurses. Data were analysed using Statistical Package for Social Science Version 23.0.

Results: The most frequently identified sociodemographic variables of the participants were those with 1-9 years of work experience, 256 (64.2%), basic (registered nurses), 235 (58.9%), those in surgical wards, 92 (23.1%), and those that work from 30 to 40 hours/ week, 214 (53.6%). The overall mean±SD (%) satisfaction for the hygiene factors was 93.55±21.85% (range: 53.63±12.49% [Policies and administration]) and 2.82±0.89% [Salary]. Marital status, qualifications, department/ward, hospital location, and working hours per week were significant sociodemographic characteristics associated with the nurses' hygiene factors (p<0.05). The levels of extrinsic factors related to interpersonal relationships in the hospitals were very high while salary was fair, all other evaluated items were moderate-high.

Conclusion: These findings put together suggest that discovered that all the extrinsic variables collectively determined nurses' job satisfaction. However, salary, administrative and managerial support, autonomy and responsibility, salary, supervision and working condition are positively associated with nurses' job satisfaction.